Edit Billing order

If you wish to edit an existing order, go to: Reg. Site. – Billing module – Billing list – click on the Order:

Then you see the Invoice Summary. Go to the top menu and click on ‘Edit’:

 

If you want edit the personal and/or company details, stay on ‘Attendee(s) information’. Simply place the marker in the field you need to change and edit the info:

Important note – attendees email adresses can only be edited trough the attendees list.

 

If you want to edit the order items and Hotel bookings, choose ‘Order items’ and add or remove items to the booking:

 

 

 

 

 

 

 

 

Add on – In this example I added 2 lunch tickets and the price goes up from 5.500 to 5.700 DKK – Click on ‘Save’

 

When you have made a change, you can go to Billing list again and you will see the new total of 5.700 DKK:

Note – Credit note is generated and to be found in Billing module – Billing history!

 

If the attendee for the changes need’s to pay extra, then the Credit note and new Invoice is automatic sent to them. This along with this email note for paying the amount due:

If the attendee for the changes instead need’s to be refunded, then the Credit note and new Invoice is automatic sent to them. This along with an email asking to provide your bank details.

If a change in the order does not affect the amount, you can always send the current order to the attendee. And by the way, you can also download the specific order to a PDF if you need this for bookkeeping or so.